We’ve compiled a list of FAQs about our change in name and the future of our products for our customers here.Presented at 2:15pm in Waverly on Wednesday, November 16, 2016. How can I find out more about what this change means for me? Learn more about Glean here or browse our frequently asked questions here: Glean FAQs. It’s cloud-based and can be used across devices, with recordings accessible across devices. Glean is our modern, flexible and intuitive software. What is the difference between Sonocent Audio Notetaker and Glean?
Audio notetaker update#
If an update to the operating system causes Sonocent Audio Notetaker to become unoperational, then we will work to resolve this within the software.
Audio notetaker software#
Maintenance means that we will work to resolve critical bugs that affect the operation and usability of the software on supported operating systems. What does maintenance of the product involve? We are encouraging users to transition to our new software Glean over the next few years. We will continue to maintain Sonocent Audio Notetaker until August 2026 and continue to offer support until 2027 to allow a phased transition period but there will be no further development for Sonocent Audio Notetaker. This change is a reflection of our long term commitment to Glean. The future of Sonocent Audio Notetaker What does this mean for the future of Sonocent Audio Notetaker? We know it will take some time to get used to calling us by our new name, so all we’d ask is to keep an eye out for us under our new name in emails and at events. This name change doesn’t require anything from you. If you’re in any doubt about the best way to contact us, please visit our website. We will all now be moving to email addresses so please look out for emails from Glean (it’s us)! But don’t worry if you send an email to a Sonocent email address by mistake - it will still get to the right person. But all of our financial information remains the same so there should not be any need for changes. You will now receive invoices that are branded from Glean rather than Sonocent, so you may wish to flag this change to your finance department so they recognise the brand as an existing supplier. Our registered office is 4 The Boulevard, Leeds Dock, Leeds, West Yorkshire, LS10 1PZ, Will I now be invoiced from Glean? Sonocent Ltd is registered in England and Wales with company number 06127874. Our registered address is 4600, 140th Avenue North, Suite 180, Clearwater, Florida, 33762 Sonocent, LLC is registered in Florida, USA and is a subsidiary of Sonocent Ltd (UK). Glean is a trading name of Sonocent, LLC. The official registered name of the company remains as Sonocent, however we are now trading as Glean. If this changes, we will communicate well in advance and take all precautions to minimise any disruption. All our agreements will continue without interruption. Does this change affect our contracts or agreements?Īt the moment, we haven’t changed our legal name so this will not trigger any changes to contracts or a need to go back to procurement. We just believe that our new name is more representative of our vision for the future and this is the next step in our journey. We still have the same values and will still be extremely focused on our relationships with people, product quality and customer care. There’s been no major change to management or ownership. No, we’re exactly the same people we’ve always been. Is this part of a take over or change in management? The Sonocent Audio Notetaker brand will remain only as long as Sonocent Audio Notetaker is maintained and supported. We will continue to refer to our legacy product as Sonocent Audio Notetaker but we will now be referring to the company as Glean and all our future products and packages will be part of the Glean platform and product suite. So we’re making the commitment to become Glean.
We believe the Glean platform, and the Glean brand, better supports our vision than Sonocent.
Audio notetaker driver#
We’ve realised that while audio recording technology will always be a core part of our products, our key driver is helping students of all abilities become better learners. We’ve been doing a lot of thinking about our impact on the world and the part we want to play in it. General name change questions Why have you changed the name of the company? Company name change FAQs In this article:
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